PTA Disclosed Guidelines To Report & Block Stolen Or Misplaced Phones

PTA (Pakistan Telecommunications Authority) has issued a public advisory, urging all users to report stolen mobile phones as early as possible. The mobile phones will be blocked within 16 hours of reporting the incident.

The authority specified all the methods of reporting a snatched, stolen, or misplaced mobile phones to get them blocked. You can call PTA helpline 0800-25625, email at or visit the PTA headquarters or the nearest zonal office with the following details:

  • All IMEIs of the stolen phone
  • The mobile number that is used in the phone
  • Brand, color, and model
  • Date of incident
  • Name, CNIC, father/mother name
  • Address
  • Contact number

In addition, you can also contact the Citizens Police Liaison Committee helplines 1102, 021-35662222 and 021-35682222 to block your phones.


Once the phone is blocked, the status of your mobile phone will be:

Your mobile device (IMEI number) is blocked (Reported Stolen/Misused/Lost to PTA).

You can check the status is following ways

  • SMS – Send 15-digit IMEI to 8484
  • Website:
  • Android App: DIRBS Pakistan – Device verification system.

The authority warned against false reporting, terming it a criminal offense that will be dealt as per the law. To trace or track the stolen phones, local Police is the authority to approach, the advisory further read.

Note: A device’s IMEI can be checkedby dialing *#06# or from the settings

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